I hate Parcelforce
Mar. 26th, 2003 12:14 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
addersljOK, to be fair, I actually hate ParcelForce's Charlton depot, who seem to have decided that they can get away with ignoring me. I've had a succession of parcels go missing in the last few months and every time the same thing has happened:
1. I phone the supplier, who tells me the article was sent weeks ago and gives me a tracking number
2. I phone ParcelForce and ask where it is
3. They claim that the attempted delivery on such-a-such a date. Almost always this proves to be a date Lorna was home all day. They altos fail to provide an explanation why a card wasn't left.
Now, if things run true to form, I'll wait in all tomorrow, and then find a card through the door, without the doorbell ever ringing.
Now, where's the complaints line?
1. I phone the supplier, who tells me the article was sent weeks ago and gives me a tracking number
2. I phone ParcelForce and ask where it is
3. They claim that the attempted delivery on such-a-such a date. Almost always this proves to be a date Lorna was home all day. They altos fail to provide an explanation why a card wasn't left.
Now, if things run true to form, I'll wait in all tomorrow, and then find a card through the door, without the doorbell ever ringing.
Now, where's the complaints line?
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no subject
Date: 2003-09-25 05:01 am (UTC)Under your own logic, he wasn't there.
You're doing nothing to improve my impression of that depot, you know.
parcelforce
Date: 2004-01-07 08:24 am (UTC)dept ... I have been trying all day
and you can't get through at all ...
I have been waiting 6 weeks for a parcel
now .... the www site tracking says its already deliviered but this is not so!